Kova helps recruitment agencies operate direct engagement for temporary workers. The agency keeps the worker relationship, client relationship, data, brand and commercial control. Kova manages the operational workflow behind it.
The agency owns it. Kova runs it.
Why Kova exists
Agencies need more control over how workers are engaged, how payroll is processed, what compliance evidence is held, how workers understand their pay, how payroll outputs are reported, how risks are identified and how the supply chain is explained to clients. Traditional umbrella supply chains can create distance between the agency and the worker. Kova is designed to reduce that distance.
The problem Kova solves
Many agencies want more control but do not want to build a full internal workforce operations function from scratch. They may not have the time, systems or specialist capacity to manage onboarding, worker documents, payroll processes, engagement route evidence, compliance reporting, worker queries, audit records and exception handling. Kova provides the managed operational layer.
What the agency keeps
The worker relationship
The worker remains connected to the agency brand and operation.
The client relationship
The agency continues to own the client-facing commercial relationship.
The commercial terms
The agency controls its margin, pricing and assignment terms.
The data
The agency has greater visibility over worker and payroll data.
The brand
The worker experience supports the agency, not an unrelated third-party umbrella.
The strategic control
The agency can evidence how its workforce operation runs.
What Kova manages
- worker onboarding;
- right to work evidence;
- document collection;
- engagement route workflow;
- payroll processing support;
- payslip and deduction communication;
- reporting;
- compliance evidence;
- audit trail;
- exception management;
- worker support process.
The four-stage workflow
1. Onboard
Workers are brought into the process using a structured workflow. Documents are collected, checked and stored.
2. Engage
The appropriate engagement route is identified and evidenced. This may involve PAYE, CIS, IR35 or other relevant considerations depending on the worker and assignment.
3. Pay
Payroll workflow is managed with clear outputs, transparent deductions and visible records.
4. Report
The agency receives structured reporting and evidence. This supports governance, client confidence and internal review.
Final thought
Kova is built for agencies that want control without building everything from scratch. The agency owns the relationship. Kova manages the process. The result is a clearer, more transparent and more controlled way to operate temporary worker engagement.